Integrate Airtable with Zendesk
Sync updates between Airtable and Zendesk with Unito
Unito lets you turn Airtable records into Zendesk tickets and vice-versa with automated, 2-way updates.
Connect Airtable and Zendesk with automated updates
Get started with these dedicated Airtable + Zendesk resources for Unito users
Use cases to get started
Ticket Management
Resolve customer issues faster and improve retention with automated 2-way workflows between ticketing apps, CRMs, software development tools, and more.
Project Reporting
Send project updates to stakeholders automatically with real-time updates from other apps to your spreadsheet whenever changes are made.
See why 50,000+ users across the world have chosen Unito
What can you sync between Airtable and Zendesk?
 |
 |
|
|---|---|---|
| Text field | 
|
Subject |
| Collaborator | 
|
Submitter |
| Collaborator |
|
Requester |
| Collaborator |
|
Members |
| Date |
|
Due date |
| Date |
|
Date Custom Field |
| Date |
|
Start date |
| Single Select Dropdowns |
|
Status |
| Single Select Dropdowns |
|
Ticket Type |
| Single Select Dropdowns |
|
Dropdown Custom Fields |
| Short Text and Long text |
|
Custom Fields |
| Short Text and Long text |
|
Notes |
| Short Text and Long text |
|
First Note |
| Multi-Select Dropdowns | 
|
Multi-Select Dropdown |
| Multi-Select Dropdowns |
|
Tags |
| Text field |
|
Attachments |
How Unito works
Connect
Connect the tools your team relies on every day. Unito supports dozens of integrations, with more being added monthly. And they're all two-way by default, meaning information can flow back and forth in real-time.
Craft
Craft your ideal workflow, customized to your needs. Unito supports more fields — like assignees, comments, custom fields, attachments and subtasks. You can also map fields and build flexible rules to perfectly suit your use case.
Launch
Launch and reap the rewards. Get accurate info in the right place, at the right time, save hours on busywork, and align your team — giving them the freedom to focus and achieve more than ever.
Resources to get started
How To Optimize Support Ticket Escalation Workflows
A perfect ticket escalation workflow means the customer barely notices the difference. No matter how many teams the ticket has to get through or how much back-and-forth happen between them the customer knows they’re getting excellent service. Here’s how you can live that dream with Unito.
Sync Tickets From Zendesk to Your Project Management Tool With Unito
Maintain visibility into your tickets, keep things organized, and better collaborate with other teams by syncing Zendesk to other collaboration tools.
Live Product Demo: Discover the Power of Unito’s Two-Way Integrations
In this demo webinar, you’ll learn what Unito is, why people use Unito and the value it can bring, how to set up Unito, with an example flow, common Unito use cases and aswers to FAQs about Unito.
About Airtable
Airtable is designed to help users quickly and easily put together custom databases, spreadsheets, and forms. Each table can contain data from disparate sources, allowing for more efficient processes when dealing with high volumes of information.
Learn more about Unito's Airtable integrations.
About Zendesk
Zendesk is a customer service platform designed to help businesses meet customer expectations through ticket management, self-service support portals, knowledge base creation tools, automated responses, live chat support, and data insights.
Learn more about Unito's Zendesk integrations.
