Integrate Jira Service Management with ServiceNow

Sync updates between Jira Service Management and ServiceNow with Unito

Unito lets you turn Jira Service Management issues into ServiceNow records and vice-versa with automated, 2-way updates.

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When a record is found in ServiceNow, create an issue in Jira Service Management and keep both in sync.

Here's Unito in a nutshell

Get started with these dedicated Jira Service Management + ServiceNow resources for Unito users

Step-by-step onboarding

This guide will show you how to connect Jira Service Management and ServiceNow to Unito to build your first flow with automated 2-way updates.

Read the guide

Learn from the experts

Find out how easy it is to connect tools with Unito at our next demo webinar.

See why 50,000+ users across the world have chosen Unito

How Unito works

Connect

Connect the tools your team relies on every day. Unito supports dozens of integrations, with more being added monthly. And they're all two-way by default, meaning information can flow back and forth in real-time.

Craft

Craft your ideal workflow, customized to your needs. Unito supports more fields — like assignees, comments, custom fields, attachments and subtasks. You can also map fields and build flexible rules to perfectly suit your use case.

Launch

Launch and reap the rewards. Get accurate info in the right place, at the right time, save hours on busywork, and align your team — giving them the freedom to focus and achieve more than ever.

Jira Service Management is designed to boost team productivity with comprehensive service management techniques including service request, incident, problem, change, knowledge, asset and configuration management for development, IT, and <a href="https://unito.io/blog/e-book-aligning-cio-cmo/">business teams</a>.

Learn more about Unito's Jira Service Management integrations.

Popular Tool Pairings

Sync updates in real-time between Jira Service Management and Asana.

Sync updates in real-time between Jira Service Management and Trello.

Sync updates in real-time between Jira Service Management and Jira.

ServiceNow functions as a digital helpdesk for organizations that want cloud-based solutions for IT, HR, customer service, and other departmental needs.

Learn more about Unito's ServiceNow integrations.

Popular Tool Pairings

Sync updates in real-time between ServiceNow and Jira.

Sync updates in real-time between ServiceNow and Salesforce.

Sync updates in real-time between ServiceNow and Slack.

Integrate Jira Service Management with ServiceNow

Sync updates between Jira Service Management and ServiceNow with Unito

Connect Jira Service Management and ServiceNow with automated updates

Here's Unito in a nutshell