Integrate Salesforce with Zendesk
Sync updates between Salesforce and Zendesk with Unito
Unito lets you turn Salesforce tasks, contacts or opportunities into Zendesk tickets and vice-versa with automated, 2-way updates.
Connect Salesforce and Zendesk with automated updates
When a contact is found in Salesforce, create a ticket in Zendesk and keep both in sync.
Sign up nowWhen an opportunity is found in Salesforce, create a ticket in Zendesk and keep both in sync.
Sign up nowWhen a ticket is found in Zendesk, create a contact in Salesforce and keep both in sync.
Sign up nowWhen a ticket is found in Zendesk, create an opportunity in Salesforce and keep both in sync.
Sign up nowGet started with these dedicated Salesforce + Zendesk resources for Unito users
Use cases to get started
Account Management
Close deals with confidence and keep your clients happy. Unito synchronizes important work information across your tool stack, ensuring you never miss a beat in managing valuable accounts.
Ticket Management
Resolve customer issues faster and improve retention with automated 2-way workflows between ticketing apps, CRMs, software development tools, and more.
See why 50,000+ users across the world have chosen Unito
How Unito works
Connect
Connect the tools your team relies on every day. Unito supports dozens of integrations, with more being added monthly. And they're all two-way by default, meaning information can flow back and forth in real-time.
Craft
Craft your ideal workflow, customized to your needs. Unito supports more fields — like assignees, comments, custom fields, attachments and subtasks. You can also map fields and build flexible rules to perfectly suit your use case.
Launch
Launch and reap the rewards. Get accurate info in the right place, at the right time, save hours on busywork, and align your team — giving them the freedom to focus and achieve more than ever.
About Salesforce
Salesforce is a powerful CRM platform and suite of applications designed to help businesses manage and automate customer relations, sales activities, and business processes. Analyze customer data, build relationships with customers, develop strategies for success and more.
Learn more about Unito's Salesforce integrations.
About Zendesk
Zendesk is a customer service platform designed to help businesses meet customer expectations through ticket management, self-service support portals, knowledge base creation tools, automated responses, live chat support, and data insights.
Learn more about Unito's Zendesk integrations.
