Integrate Zendesk with Jira
Sync updates between Zendesk and Jira with Unito
Unito lets you turn Zendesk tickets into Jira issues and vice-versa with automated, 2-way updates.
Connect Zendesk and Jira with automated updates
Get started with these dedicated Zendesk + Jira resources for Unito users
See why 50,000+ users across the world have chosen Unito
What can you sync between Zendesk and Jira?
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 |
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|---|---|---|
| Title | 
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Title |
| Description |
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Description |
| Internal notes |
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Comments |
| Status |
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Status |
| Priority |
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Priority |
| Assignee |
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Assignee |
| Tags |
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Labels |
| Task due date |
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Due date |
For a complete list on how we can connect your Asana and Zendesk workflows visit our guide .
How Unito works
Connect
Connect the tools your team relies on every day. Unito supports dozens of integrations, with more being added monthly. And they're all two-way by default, meaning information can flow back and forth in real-time.
Craft
Craft your ideal workflow, customized to your needs. Unito supports more fields — like assignees, comments, custom fields, attachments and subtasks. You can also map fields and build flexible rules to perfectly suit your use case.
Launch
Launch and reap the rewards. Get accurate info in the right place, at the right time, save hours on busywork, and align your team — giving them the freedom to focus and achieve more than ever.
Resources to get started
How To Optimize Support Ticket Escalation Workflows
A perfect ticket escalation workflow means the customer barely notices the difference. No matter how many teams the ticket has to get through or how much back-and-forth happen between them the customer knows they’re getting excellent service. Here’s how you can live that dream with Unito.
How to Build Your First Workflow With Unito
With Unito, you can optimize your workflows by integrating your tools. Learn how to build your first workflow from start to finish.
Live Product Demo: Discover the Power of Unito’s Two-Way Integrations
In this demo webinar, you’ll learn what Unito is, why people use Unito and the value it can bring, how to set up Unito, with an example flow, common Unito use cases and aswers to FAQs about Unito.
About Zendesk
Zendesk is a customer service platform designed to help businesses meet customer expectations through ticket management, self-service support portals, knowledge base creation tools, automated responses, live chat support, and data insights.
Learn more about Unito's Zendesk integrations.
About Jira
Jira Cloud is a powerful cloud-hosted project and issue tracking platform that allows agile teams to plan, oversee, and manage workflows efficiently. Streamline task management with sophisticated customization capabilities via the Atlassian platform.
Learn more about Unito's Jira integrations.
