How to Automate Jotform Exports to Google Sheets Easily

How to Automate Jotform Exports to Google Sheets Easily

Published in Use cases on , last updated .

Form tools such as Jotform, Typeform, Google Forms and SurveyMonkey are more popular than ever among businesses, researchers and educators seeking to collecting form data. Jotform in particular has emerged as a powerful tool for creating optimally engaging forms, surveys and questionnaires. But managing and analyzing form submissions in a spreadsheet with the latest data requires a lot of manual input.

So, how can you efficiently export your Jotform submissions into Google Sheets without CSV files and reduce the time you spend carefully formatting the new spreadsheet to match your needs? With Unito!

By the end of this article, you’ll be able to automatically export Jotform submissions as entries in Google Sheets whenever new forms are completed. So your Google Sheet will always be an up-to-date source of truth for your team.

Here’s what our demo’s Jotform submission looks like when synced to a spreadsheet:

screenshot of Jotform fields synced to Google Sheets with Unito. Fields include submission date, first name, last name, city, country, phone number, email, customer satisfaction score, and feedback
Here’s an example of our demo’s Jotform submission synced to Google Sheets with Unito.
Skip ahead to the guide

Watch Unito’s Jotform to Google Sheets integration in action

By the end of this guide, you’ll be able to:

  • Generate new rows in Google Sheets or Microsoft Excel whenever new Jotform submissions are completed.
  • Keep your spreadsheets automatically up-to-date with synced fields between your tools.

Before connecting Jotform and Google Sheets to Unito

Prep your spreadsheet

Your header row will match Jotform fields to columns in Google Sheets, so be sure to give each one a name that you’ll be able to easily associate with Jotform fields (e.g., questions, etc.).

If you don’t know how to categorize the data you want synced from Jotform, you can use our Google Sheets template and/or Microsoft Excel template to get started.

Install Unito Spreadsheet Sync from the Google Workspace Marketplace

From the Google Workspace Marketplace you can install Unito Spreadsheet Sync, which is required in order to sync your spreadsheets.

Generate an API token for Jotform

In order to sync forms with Unito, you’ll need to generate an API token in Jotform. Here’s how:

  1. Log in to your JotForm account using your credentials.
  2. From the JotForm dashboard, click on your account avatar or profile picture located at the top right corner of the page.
  3. Click Settings, then API in the menu on the left-hand side.
Jotform API
  1. On the API settings page, select Create New Key.
  2. A pop-up window will appear, prompting you to enter a label for your API key. Give it a descriptive name that will help you identify its purpose.
Jotform API 2
  1. Once the API key is generated, it will be displayed on the API settings page under the “Your API Keys” section.
  2. Log in to Unito and start connecting Jotform. Copy the API key into the prompt asking for an API key.
     
Adding a Jotform API key to sync with Unito

Step 1: Connect Jotform and Google Sheets to Unito

  • Navigate to the Unito App and select +Create Flow.
  • On the next screen, select Start Here to connect Jotform and Google Sheets.
  • Choose the accounts you want connected to Unito. You’ll need to specify which spreadsheet and form you’re syncing.
Connecting Jotform to Google Sheets with Unito

When you’re ready, hit Confirm.

Step 2. Confirm a one-way flow direction from Jotform to Google Sheets

Since our goal in this guide is to export submissions from Jotform to Google Sheets, we’ll simply confirm the one-way flow direction here.

What is Flow Direction? Flow direction tells Unito where and how to create new work items (form submissions or spreadsheet rows) automatically, based on your manual activity. There’s always a source and destination. In this example, Jotform is the source and Google Sheets in the destination.

Flow direction between Jotform and Google Sheets with Unito's integration
In this case, new Jotform submissions that match our rules (explained in step 3) will create matching rows in Google Sheets with synced data between them (determined in step 4).

Step 3: Set rules to create spreadsheet rows based on specific Jotform submissions

Now you can pick rules to determine which triggers will create rows in your spreadsheet based on your Jotform submissions. Only forms that match your rules will be become spreadsheet rows.

For instance, you can choose to only sync Jotform submissions that are tagged with a specific label, such as “Sheet Sync.”

Rules in Unito to sync Jotform submissions to Google Sheets
In this example, all new form submissions will sync to Google Sheets. We can sync historical form submissions by clicking the trash bin icon beside the creation date condition.

Find out more about setting rules.

Step 4. Pick what to keep in sync from your Jotform submissions to Google Sheets

The details of your forms and spreadsheets are considered fields you can sync with Unito. If you map a question in your forms to a column in your spreadsheet, you’ll see the same information in both places. Changes you make to Jotform submissions will then appear in your spreadsheet (but not the other way around with this integration).

At this screen, select Start from scratch.

Click + Add mapping to sync additional fields, then Select a field for each tool and find the field you wish to map.

Here’s an example of our demo’s mappings between Jotform and Google Sheets:

Jotform Submissions synced as fields synced to our Google Sheets spreadsheet in rows.

Click Confirm to proceed.

Find out more about field mappings.

Note: If you change a column name in a synced spreadsheet, be sure to update your flow’s field mappings in Unito or else your data will stop syncing.

Step 5. Save, close, and launch your Jotform to Google Sheets integration!

And that’s it! You’ve just completed a flow between Jotform and Google Sheets. Congratulations!

If you’ve followed the steps above, your flow will now create a row in your spreadsheet for every new Jotform submission and sync changes one-way from Jotform to Google Sheets.

If you have any questions, don’t hesitate to reach out and let us know. Our live support team is ready to jump in and lend a hand to make sure your flows always function as intended.

“I’m really happy with Unito — it’s so easy. I had an idea in my mind and it only took an hour to build.”

Oskar Lindberg, Digital Transformation Manager at Järfälla Municipality
Here’s how they optimized their Google Sheets workflows with Unito

What’s next after exporting Jotform to Google Sheets?

Best practices and troubleshooting for Unito’s Google Sheets integration

Common error messages

If you see either of the error messages below, it likely indicates that one or both of the columns: “UnitoID” and “Last Modified” have been deleted or modified from your sheet. You’ll need to re-insert them (either manually or with the add-on) before your data will sync again.

“We’ve detected that mandatory columns have been removed from your Google Sheet. Let’s get you back up and running.”

“The container configuration does not allow us to sync.”

Why export Jotform submissions to Google Sheets with Unito?

In a typical workflow, you’d need to continuously export Jotform data to a sheet ad hoc or wait until you have a complete data set (which isn’t always possible with business forms or web forms). So you’re frequently working with incomplete information or without the latest form submissions.

Google Sheets as Your Jotform Database

Unito can integrate your Jotform forms into Google Sheets continually so as new submissions are received, they’ll appear synced to your spreadsheet from Jotform. You can also use it to migrate historical data (which other automation solutions struggle to Jotform data.

Lead Management Made Easy

Forms are an easy way for marketers to collect signups and leads, but they frequently lack contact management capabilities, such as list building. As a result, you end up having to copy-paste contact details between tools, introducing human error, delays, and incomplete data. Syncing with Unito to a spreadsheet lets you populate each row with the exact information seen in Jotform directly. It eliminates human error and keeps your sheet up to date automatically.

Customizable Form Integrations

Unito allows you to decide which form responses get synced, where they’re synced to, and their appearance in your connected spreadsheet. You can rename the fields in Google Sheets (if you want) or keep them the same. Your rows then populate with Jotform submission data.

Getting around with Google Sheets and Unito

You can find more information on the following topics in Unito’s knowledge base: